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Palveluluokka 3
Monday
-
Sunday
All Day
Support is available
Online
Service level 2
Monday
-
Sunday
9:00
-
21:00
Europe/Helsinki
Support will be available in
22 Hours
Offline
Service level 1 (General)
Monday
-
Friday
9:00
-
17:00
Europe/Helsinki
Support will be available in
22 Hours
Offline
Ticket Information
Name
Email Address
Department
Sales
Common problem
Gaming-servers
Web hosting
VPS-servers
Dedicated servers
Bug report
Service level 2
Service level 3
Internet service provider switch
Payment by bank transfer
Priority
High
Medium
Low
Message
Subject
Message
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IP-address
The IP address of the service affected by the problem.
Product username
Ex. VPS/Dedicated server SSH-username
Service password
Ex. VPS/Dedicated server password
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